Return Policy

Refund Policy: Refund will be done through online mode in 15-20 working days.

1. Refund can be claimed on –

i. Non delivered products – Non Delivered can be considered after 12 working days of expected delivery date.

ii. Wrong product delivered – difference on model number, color, making year, brand name will considered.

iii. Damaged or non-working product delivered.

2. Refund Can’t be claimed on:

i. If order not cancelled before dispatch of product.

ii. If delivered on time and complaint of damaged or wrong product not received within 2 working days of receiving.

iii. If wrong delivery address given and not changed before dispatch.

iv. If order not received at given address.

4. Order Cancellation can be accepted in any circumstance if cancelled before dispatch.

5. Order Cancellation can’t be accept in any circumstance if order is dispatched.

 6. Refund will be processed through online mode in 15-20 working days after we received returned product in same condition we delivered.

7. Refund will be processed after 12 working days of Coupon/Offer expiration date if order placed though coupons so we can make sure coupon will not be used any further after order cancellation.

8. Products can be returned within 24 hours once delivered.

9. We try and deliver orders within 10 working days after order is placed, but due to Covid-19 there may be some delay in delivery.

10. Myshopprime.net reserves all rights to cancel order and raise full refund without sharing reason.